Who are the target audience for the QnA Maker tool?
QnA Maker is primarily meant to provide a FAQ data source which you can query from your Bot/Application. Although developers will find this useful, content owners will especially benefit from this tool. QnA Maker is a completely no-code way of managing the content that powers your Bot/Application.
How do I login to the QnA Maker Portal?
You can login with your Microsoft account.
Is the QnA Maker Service free?
Yes, currently the QnA Maker tool is free to use. However, we do meter the usage per account. See the Subscription Keys section of the documentation for details.
My URLs have valid FAQ content, but the tool cannot extract them. Why not?
It's possible that the tool is not able to auto-extract QnA from valid FAQ URLs. In such cases, you have an option to copy-paste the QnA content in a txt and try ingesting it. Alternately, you can always editorially add content to your knowledge base.
What format does the tool expect the file content to be?
We support two formats of files for ingestion.
- .tsv: QnA contained in the format Question-Answer
- .txt, .docx, .pdf: QnA contained as regular FAQ content, i.e. sequence of questions and answers.
How large a knowledge base can I create?
Currently we have a limit of a 20MB knowledge base.
The updates I made to my knowledge base are not reflected on publish. Why not?
Every edit operation, whether in Table update, Test or Settings needs to be saved before it can be published. Make sure you press the Save and retrain button after every edit operation.
What is the roadmap of the QnA Maker?
Currently the QnA Maker tool handles semi-structured FAQ content. Eventually the vision is to be able to answer questions from un-structured content as well.
Do I need to use Bot Framework in order to use QnA Maker?
No, you don't However, QnA Maker is offered as one of several templates in Azure Bot Service which enables rapid intelligent bot development powered by Microsoft Bot Framework, and run in a serverless environment. Bots scale based on demand; pay only for the resources you consume.
What is the format of the downloaded chat logs?
The chat logs are tab separated files, with the query and the frequency as the columns. Frequency is the number of times the same query was seen. The file is sorted in descending order of frequency. Select questions from the downloaded file you want to test, and then upload it to see what responses the system returned for them.